🔔 DvaraBell Privacy Policy
Effective Date: June 3, 2026 | Last Updated: September 2026
1. Overview
This Privacy Policy explains how DvaraBell ("we", "us", "our") collects, uses, and safeguards information when you use our mobile applications (iOS, Android) and web services.
2. Information We Collect
- Account Information: Name, email address, and authentication credentials when you create an account or sign in with Google.
- Doorbell & Activity Data: Assigned homeowner IDs, QR code configurations, visitor timestamps, and package drop-off selections.
- Voice Notes: Short audio recordings left by visitors when a homeowner is unavailable, stored securely to allow the homeowner to listen.
- Device & Notification Tokens: Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) tokens required to send real-time incoming call and visitor alerts.
- Real-time Audio & Video: Video and audio streams during active calls are transmitted peer-to-peer using WebRTC and are not recorded or stored on our servers.
3. How We Use Information
- To authenticate users and operate the smart doorbell service.
- To deliver real-time notifications when a visitor rings your doorbell or leaves a message.
- To display your door activity history and play back visitor voice notes.
- To maintain system security, detect abuse, and ensure service reliability.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. Data is only shared with trusted service providers strictly necessary to operate our infrastructure:
- Authentication: Google Sign-In OAuth.
- Notifications: Apple Push Notification service (APNs) & Firebase Cloud Messaging (FCM).
- Hosting & Database: Secure cloud infrastructure (MongoDB Atlas / Cloud hosting).
5. Data Retention & Deletion
We retain your account data and activity logs only as long as your account remains active. You may delete your account and all associated data at any time by visiting our Account Deletion Page or contacting us directly.
6. Contact Us